Burger King Reviews

Burger King has an overall rating of 4.5 based on 19 reviews. Customer feedback on Burger King is mixed: Burger King reviewers highlight positive aspects like user-friendly interface, diverse menu options, quick service, which strongly appeal to fast-food enthusiasts and busy professionals. However, Burger King is often criticized for its inconsistent food quality, limited delivery areas, higher prices than competitors.

4.5/5.0

19 reviews

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All Burger King Reviews (19)
ToniKidd_98
May 24, 2026
"Super easy to use, honestly"
I use the Burger King app regularly, and yeah, it’s just easy. I can open it up, find the deals fast, and my usual location shows up right away. Ordering doesn’t take much time either, which I appreciate. I also like that if I want to change something on my order, it’s not a whole hassle. So far, I haven’t really run into any major problems with it
armando1996
May 15, 2026
"Coupons worked, but I expected a bit more"
The coupons did work fine, and I saved a little money, so that was nice. I guess I was just a bit disappointed because I expected the discount to be better.
VioletWaterbury
May 13, 2026
"Refund was sorted faster than I thought"
I had a problem with my order, so I contacted them through Burger King and expected it to take a while. They got back to me quickly and refunded me without making it a whole ordeal. Nice to see it handled so smoothly, I’d definitely order from them again.
Maurine.arnold
May 09, 2026
"Everything lined up with my order"
I’ve started checking my orders item by item when they arrive, and this one matched the list perfectly. Nothing was missing this time, which was a nice relief
SHIDLER
May 01, 2026
"Smooth pickup with one small hiccup"
I ordered through bk.com for pickup, and the whole process was easy. The order showed up in the app right away, and when I got to the restaurant, my food was already waiting for me.

The only downside was that the fries were a little cold, but the staff was friendly and I barely had to wait. Overall, it still felt like a solid choice for a quick lunch, and I left feeling satisfied
LavoniaWebb
April 20, 2026
"Surprisingly Fast for Once"
Ordered on bk.com and, my food was ready way faster than I expected. I didn’t have to stand around forever like you do at some places that somehow act surprised you placed an order. Pickup was easy, too, which was a nice change. Overall, happy with how quick everything went
SamKuster
April 17, 2026
"Fresh food and a good order"
I ordered through bk.com and honestly , it turned out better than I expected . The burger was still hot , the fries tasted fresh , and everything was packed up nicely . No complaints from me , I’d order again .
FRY
April 05, 2026
"Solid drive-thru experience"
I made a quick stop at the drive-thru and they got my order right, plus the fries were actually hot. If this visit is anything to go by, they seem reliable for a fast, easy meal.
hello_alexander170
March 31, 2026
"I still like it, but the menu feels stale"
I’ve been coming here for a while and still have a soft spot for the brand, so it’s hard to complain too much. But lately it feels like I’m seeing the same stuff on the menu every time. I want to keep choosing this place, but I wish there were more new options or seasonal items to get excited about.
michaeldonaway6922
March 15, 2026
"My order got here quicker than I expected..."
My order got here quicker than I expected, which was a nice surprise. I even got the email receipt right away, and by the time the food arrived the fries were still warm. Overall, really easy and no complaints.
DianaMosholder
January 28, 2026
"BK rewards actually do save me money"
I mostly use bk.com for the rewards, and honestly… it’s been better than I expected. The points seem to add up quick, even if I’m just grabbing something small for lunch.

The site/app is easy to use too. I don’t have to hunt around forever for deals, which I appreciate, and getting free fries or a burger once in a while definitely doesn’t hurt.

I haven’t really had any problems redeeming anything so far. For a fast food rewards program, it’s actually one of the better ones I’ve used
ashley_Sabad73
January 24, 2026
"Easy online order overall"
Ordering online was straightforward and everything worked like it should. It was a little slow at times, but not enough to cause any real issues. Overall, a decent experience.
jamesdriver9429
January 12, 2026
"My snap judgment was that the place..."
My snap judgment was that the place was clean overall. The tables looked wiped down and the bins weren’t overflowing, which is always a good sign. The bathroom could’ve used a quick check, but it was fine for the most part.
hello_joseph484
January 05, 2026
"Pretty much what I expected"
I went in kind of expecting a average visit, and that’s basically what it felt like. The staff were nice enough and said hi when I walked in, which I always take as a good sign. My order took a little longer than I would’ve liked, but they seemed busy, so I wasn’t too surprised. Nobody was rude or anything, it just didn’t really stand out. Overall, not bad, just about what I figured it would be.
michaelqueen9031
January 02, 2026
"Payments went through without a hitch"
Every time I made a payment, it went through quickly and I never had to deal with random failed charges or annoying delays. that kind of reliability takes a lot of stress off your shoulders, and I really appreciated that
Earle-timinsky
December 28, 2025
"Support came through for me"
I had a quick issue and support was actually really helpful. They got me sorted without any hassle, so I’d definitely recommend reaching out if you need a hand...
velma_Hoover96
December 22, 2025
"Usually a decent deal"
I usually end up finding good prices when I check the app deals first. Some stuff feels more expensive than it used to, I guess depending on what you order, but for a quick meal it still feels like a decent value most of the time
Burger King Q&A

Can you share a success story using burger king?

Sean.Bates
September 16, 2020

“Summer was rolling around and I did not have a job. I had no source of income for my summer as of yet. That was until I thought of Burger King. As I thought more about it, I thought of the convenience of it. The location was close enough for biking distance, yet not close enough for walking distance. It was closer to my house than my last job. I would always bike past that location when going from my moms to my dads and vice versa. The place's Business was always on and off. One day they would be filled to the brim with customers, and the next day they would be completely empty. I would even eat there myself sometimes, if I didn't go to Subway first. I applied without hesitation and I got a response immediately. The store had called me back to do an interview. The manager that interviewed me (well call her Raquel) was in her late 30s. She was a sweet little lady that was very kind and very polite. After my interview was done, she handed me a hat and said welcome aboard. My first day and I had met another manager, I'll call him wolf. He had shown me around, the Friars, the broiler, and the lines. My first position was to work as the cook, I made the sandwiches, I dropped the fries, and made the Nuggets. My first week went along well, even interesting at that. My first day we had run out of whoppers, the day after that we ran out of whoppers, as well as nuggets, tomatoes, and lettuce. My third day we had somebody arrested outside of our location. We had learned later that the man was holding credit card information. After that incident, nothing out of the ordinary had happened, until I started to learn how to work the cash register. A month had passed and I was learning how to do everything in the store. I learned how to work the register and my manager was pushing me to work in the drive-through. Two weeks after I had learned how to do the cash register, I was in the drive-through. My third night working at the drive-through, I had taken the night shift. 8 o'clock rolls around, and everyone is cleaning. This is normally the time that people take everything from their positions and begin to clean it. The broiler gets taken apart, Piece by piece and get scrubbed down. The fryers are drained and scrubbed in and out. I was the loan person working the drive-through and watching for orders. By watching for orders, I mean sitting in the office and watching the camera, and by watching the camera I mean sitting on my phone. I hear a beep, which signifies that a car is in the drive-through and looked at the camera, however I don't see a car. There is nothing there. The beeping continues and continues to be up until I finally press the button to talk to people. I reluctantly say welcome to Burger King my name is_____. How may I help you today? A fairly normal voice says to me that they like a whopper with cheese, in a medium sized meal, with a Dr Pepper to drink. Is a fairly standard order, and is quite popular with all of our guests. Still extremely confused by the situation, I shrug it off and continue the order. I ask if that'll be all and then they say yes. I tell them their total and move them to the next window. I looked at the camera and there is still no car. I looked out the window and there was no car coming. No car had ever gone into the drive-through, and no card ever gone out of the drive through. I decided to brush it off as some kind of camera glitch, but I was still wary afterwards. I was right in my suspicion. A week had passed and nothing had happened in the drive-through, but the lobby was another story. One day, a person walked in and I agreed them with the high welcome to Burger King line that we are supposed to use every single time somebody walks into the building. They showed no response and walk towards the bathroom. I thought of this as quite rude and decided to ignore them. I waited for them to come out of the bathroom and do their order at the front counter, however they never seem to come back. Two hours pass and they still seem to be in the bathroom we had checked multiple times and have gotten no response. After my shift was over, My manager and I had run over the security footage. The person had walked in at exactly 7:37 PM. I remember this because I had looked at the clock immediately after their walked in to see how long I had until I could go. My manager he even gone five minutes back to see if my time frame was wrong, however the camera had never picked up anyone walking into the building at that time. The same thing begin to happen more frequently with people walking in a screening them and walking straight to the bathroom, but they never come out of the bathroom. One day I decided to stay in the office and not greet them, somebody at the front counter What is there to look for customers. They greeted someone with a higher welcome to Burger King greeting and I looked on the camera, however I saw no one enter. I checked the cameras inside of the Hall leading to the bathroom, yet nobody had walk down there and that camera did not pick up the trays of the door opening from that angle either. We had reported things to corporate and ask about the location of the restaurant prior to The building of this restaurant. Corporate said that they were not allowed to hand out information like that, so I was left at a blank. I did some personal research and have found The area my location was at what is infamous for being very brutal for car crashes. Most crashes that occurred in this area did not survive. Eventually, more car incident started to happen cars would not be there, but there would still be beeping. I'm not sure if there was an after effect of all of the beeping, however I I still hear the beeping even after I leave work. I lion bed at night sometimes staring at the ceiling for a half hour just listening to the beeping. But that's not the worst part. Three months ago, a kid came in to the front lobby. The child was accompanied by no parent, guardian whatsoever. He asked me where his mother and father were and I did not know I told him to sit down in the lobby, and I asked my manager to call the police and see if we could find this child's parents. They answered and Asked to give a description of the child. We looked to the lobby and didn't find the kid. We ended the call and looked if the kid went to the bathroom, but both doors were unlocked, and empty, we looked outside, yet there was no trace of him. I swear that I saw him in a dream two weeks after that event occurred. Accompanied by the ever haunting beeping that still happens to this day.”

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